Pet emergencies don’t always wait for business hours—and neither do we. At Neighborhood Veterinary Centers Lake Charles, we offer after-hours phone triage to give you trusted veterinary guidance even when the clinic is closed.
Our triage service helps you determine the urgency of your pet’s situation with just one phone call. A trained veterinary professional will assess your concerns, ask targeted questions, and guide you toward the best next step:
Immediate Emergency Care
If your pet requires urgent attention, you’ll be directed to our 24/7 emergency hospital in Nederland for prompt, in-person treatment.
Next-Day Veterinary Appointment
For issues that are not critical but still need attention, we’ll help you schedule an appointment for the following day.
At-Home Care Guidance
For minor concerns, we’ll walk you through safe, effective ways to monitor or treat your pet at home until a visit is needed.
This process ensures that every pet receives the right level of care, right when it’s needed—reducing stress and improving outcomes.
For situations that require immediate care, our NVC Nederland location is open around the clock:
Determining a pet emergency isn’t always clear-cut. However, some circumstances always merit a call, including:
This list is not comprehensive—if you are at all concerned about your pet’s condition, please call the after-hours phone triage hotline to speak with a knowledgeable veterinary professional.
If you suspect your pet has ingested a toxic substance, immediate consultation with a poison control center is crucial. The ASPCA Animal Poison Control Center operates 24/7 and can be reached at (888)426-4435. They provide expert guidance on managing potential poisonings and can advise on whether emergency veterinary care is necessary.
When you’re worried about your pet, waiting until morning isn’t always an option. Our after-hours triage team is just a call away—because being a good neighbor means always showing up.
Schedule AppointmentCall Now: (409) 276-6393
Phone: (337) 508-0640
Fax: (409) 276-6392
816 W. Bayou Pines Dr
Lake Charles, LA 70601
Monday – Friday:
8:00 am – 5:30 pm
First Saturday of each month:
8:00 am – 12:00 pm
Sunday: Closed
